Rent a car  /  terms & conditions

terms & conditions

booking conditions

CONTRACT PARTICULAR CONDITIONS.

  1. The minimum age is 20 years old and minimal driving licence experience of a year.
  2. Drivers under 23 years old or less than 2 years driving licence experience pays 10€ extra per day with maximal of 100€ per contract.
  3. Payments conditions:
    1. You can pay cash  or with bank card directly in our office, or per bank transfer / credit card at the moment of reservation.
    2. Driver and credit card holder must be same person.
  4. Our rates includes:
    1. Taxes.
    2. Unlimited Kilometers.
    3. Full risk insurance (CDW) without eccess and theft insurance.
  5. Our rates doesn´t includes:
    1. Road assistence insurance for cases of accident own fault, breakdowns for bad use of the car as well as flat tires or wheels damages. For this cases we offer an aditional insurance (RELAX) available at pick up time.
    2. Personal accident insurance (PAI).
    3. Aditional drivers.
    4. Childseats.
    5. Fuel.
    6. Extras equipment: navigation systems, roof rack,. etc.
    7. Hotel / Airport deliverys.
  6. Cancel Reservation: the cost in this case is 20% of the prepayment.. No Show cases have a cost of 100% of the prepayment.
  7. Included Insurances:
    1. CDW: full risk without excces. It doesn´t includes road assistence insurance for cases of accident own fault, breakdowns for bad use of the car as well as flat tires or wheels damages, locks, underside of vehicle, mirrows and glasses. For this cases You can cantract an aditional insurance (RELAX) on this site or at pick up time.
    2. Theft insurance (TP): valid in cases of violence theft.
  8. Fuel conditions:
    1. You recive the car with a full deposit und return it empty. The cost of the fuel deposit depends on the deposit size and market price of fuel. We add 25% of this price in concept of service.
    2. For less than 4 days contracts You recive the car with empty deposit and return it in the same situation.
    3. STARCAR RENTAL PLAYA DE PALMA DOESN´T REFOUND ANY MONEY FOR EXCESS FUEL FILLING.
  9. Airport or hotel deliverys have price suplement of 15€.
  10. Deliverys out of comercial hours (22.00 - 07.59) and on holidays have a suplement of 30€.
  11. Cash deposit: the minimal cash deposit for rent a car is 100€ contracting the insurance (RELAX). Without this complementary insurance it is of 200€.